Privacy Policy

This page sets out the details of Barnsley Museums & Heritage Trust’s privacy notice in relation to information collected about you.

Who we are

Barnsley Museums & Heritage Trust is a registered charity, and our registration number is: 1164496.

We are registered as a data controller under the Data Protection Act 1998, and our Data Protection Register number is: A8304099.

We are also registered with the Fundraising Preference Service.

What information do we collect about you?

We collect the personal data that you may volunteer as part of fundraising activities including gift aid donations, booking tickets for fundraising events and e-newsletter sign-ups.

Personal information we collect may include:

  • your name, title
  • postal address, email address and phone number

We will also collect and hold information about any contact you have with us as a supporter of BM&HT and may consist of details of:

  • ticket purchase and event attendance;
  • online donations;
  • contact preferences;
  • gift information, including Direct Debit bank details where applicable;
  • Gift Aid status;
  • details of correspondence sent to you, or received from you;
  • employment information and professional activities;

When we ask you to provide your personal information we will let you know why we are asking, and how we will use your data, by directing you towards this notice.

What we do with your information

Depending on your relationship with BM&HT, and the preferences you have indicated, data we hold may be used by us for the following purposes:

  • Send you promotional, marketing or fundraising information by post, telephone or electronic means.

These types of communications can include:

  • Informing you of fundraising activities and related development news.
  • Relevant information of activities at Barnsley Museums including what’s on guides, and marketing or supporter e-newsletters.
  • Research, to help us understand our friends, supporters, donors and potential donors, including gathering information from publicly available resources to give an insight into your philanthropic interests and ability to support BM&HT.
  • Tools may be used to monitor the effectiveness of our communications with you, including email tracking, which records when an e-newsletter from us is opened and/or how many links are clicked within the message. The data from this tracking is generally used in an aggregated and anonymised form.

There are some donation communications that we are required to send regardless of your contact preferences. These are essential communications, deemed necessary to fulfil our contractual obligations to you. This would include Direct Debit confirmations and advanced notices, thank you letters, and renewal reminders, Gift Aid confirmation letters and querying electronic payments with you.

BM&HT also use third party platforms to process data and donation platforms such as Crowdfunder and JustGiving. Please refer to each website for more information about their privacy policy and use of personal data. We will ensure that data is received and processed responsibly in accordance with data protection legislation.

Any electronic communications will be made in accordance with the Privacy and Electronic Communications Regulations (PECR).

Who we might share your information with

We do not disclose personal data to any third parties or external organisations, other than data processors carrying out work on our behalf. Any such companies are acting as approved data processors for BM&HT, and we retain full responsibility for your personal data. Data processors will act only on our instructions. Your data will never be sold or passed to any third party for any other purpose.

How we keep your information secure

We have implemented security procedures, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access;
  • improper use or disclosure;
  • unauthorised modification.

The Trust’s data protection officer and contracted data processors, who have access to, and are associated with the processing of personal data, are legally obliged to respect the confidentiality of our supporters’ personal data and your right to object and/or opt-out. In all of the above cases, we will always keep your rights and interests at the forefront. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details below.

We have security measures in place to help us manage, store and handle data and commitment to digital security. All personal information transmissions that provide payment or account details are encrypted using the security standard known as Secure Socket Layer (SSL), which encrypts information you input.

Use of ‘cookies’

Like many other websites, the Barnsley Museums & Heritage Trust website uses cookies. Cookies are small pieces of information on your computer and stored on your hard drive to allow that website to recognise you when you visit again. They collect statistical data about your browsing actions and patterns but do not identify you as an individual.

It is possible to switch off cookies by updating your browsing preferences. Turning cookies off may result in a loss of functionality when using some websites.

Links to other websites

Our website may contain links to other websites run by other organisations, for example when we appear in the media. This privacy policy applies only to our website, so we encourage you to read the privacy statements on other websites you visit. We cannot be responsible for the privacy policies of other sites, even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

How can I access the information about me, and correction of information?

You can opt-out of your data being utilised in any way by contacting the Trust by email or post.

You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data – this is called a Subject Access Request. To make a Subject Access Request you will need to provide adequate proof of identity such as a copy of your passport, birth certificate or driving licence before your request can be processed.

Please try to be as clear as possible about the information you are seeking. Once we have received your Subject Access Request and proof of identity, you will receive a response from us within 1 month and you will be able to get copies of any information we hold on you. However, exemptions to disclosure may apply in some circumstances.

How to contact us

If you have any comments on our privacy notice, or information we hold about you please contact us:

Fundraising Manager

Barnsley Museums and Heritage Trust

c/o Experience Barnsley Museum

Town Hall

Church Street


S70 2TA


Changes to our privacy notice

We regularly review our privacy notice and may make changes from time to time. Any changes made will be posted to this page and will apply from the time we post them. This privacy notice was last changed on 14 May 2018.